Claims Offices Locations

Claims Inquiry: (800) 274-1914
Claims Reporting: (800) 216-1420
Claims Fax: (315) 734-2976

Workers' Compensation:
Claims Reporting Employer Calls: (800) 284-3806
Claims Fax: (315) 734-2976
Corporate Headquarters

P.O. Box 530, Utica, New York 13503
Toll Free: (800) 274-1914
Fax: (315) 734-2680

Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955
New York, New Jersey, Pennsylvania

Albany District Claims Office

119 Great Oaks Boulevard Albany, New York 12203

Telephone:  (518) 862-6200
Toll Free:    (800) 365-1914
Fax:           (518) 862-6299

Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:  (800) 365-1914
Claims Reporting:(800) 216-1420
Claims Fax:        (972) 301-4211

Workers' Compensation
Claims Reporting Employer Calls: (800) 284-3806
Workers' Compensation
Claims Fax: (972) 301- 4211 ____________________________

Amherst Claims Office

130 John Muir Drive Suite 400,
Amherst, NY 14228

Telephone:      (716) 639-2300
Toll Free:         (800) 765-1914
Fax:                 (716) 639-2301

Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:  (800) 765-1914
Claims Reporting: (800) 216-1420
Claims Fax: (972) 301-4211

Workers' Compensation
Claims Reporting Employer Calls: (800) 284-3806
Workers' Compensation
Claims Fax: (972) 301-4211

Eastern Regional Office

P.O. Box 530
Utica, New York 13503

Telephone:  (315) 235-6600
Toll Free:    (866) 860-1914
Fax:           (315) 235-6767

Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:  (866) 860-1914
Claims Reporting:(800) 216-1420
Claims Fax:    (972) 301-4211

Workers' Compensation
Claims Reporting Employer Calls:  (800) 284-3806
Workers' Compensation
Claims Fax: (972) 301-4211
_________________________

Errors and Omissions (E&O)
P.O. Box 530
Utica, New York 13503
Telephone:       (315) 235-6600
Toll Free:          (866) 860-1914
Fax:                  (315) 235-6769

Claims Mailing Address
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:     (866) 860-1914 Claims Fax: (972) 301-4211 ____________________

Residual Market

P.O. Box 530
Utica, New York 13503

Telephone:     (315) 235-6600
Toll Free:       (866) 860-1914
Fax:              (315) 235-6899

Claims Mailing Address
PO Box 5310
Binghamton, NY 13902-99550

Claims Inquiry: (866) 860-1914
Claims Fax:     (972) 301-4211
_________________________

New York Metropolitan
Regional Office

One Jericho Plaza
2nd Floor,Wing A
Jericho, New York 11753

Telephone:     (516) 479-5000
Toll Free:       (800) 766-1914
Fax:              (516) 479-5001

Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:  (800) 766-1914
Claims Reporting: (800) 216-1420
Claims Fax:   (972) 301-4211

Workers' Compensation
Claims Reporting Employer Calls: (800) 284-3806
Workers' Compensation
Claims Fax: (972) 301-4211

Southeastern Regional Office
(Alabama, Delaware, Florida, Georgia, Kentucky, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, Washington D.C.)

1040 Crown Pointe Parkway, Suite 450 Atlanta, Georgia 30338
Telephone:    (770) 510-4100
Toll Free:      (800) 477-1914
Fax:             (770) 510-4272
Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:         (800) 477-1914
Claims Reporting:     (800) 216-1420 Claims
Fax:                        (972) 301-4211
Workers' Compensation
Claims Reporting Employer Calls:
(800) 284-3806
 Workers' Compensation
Claims Fax: (972) 301-4211

 

Amherst Claims Office 
(Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, North Dakota, Ohio, South Dakota, West Virginia, Wisconsin)

130 John Muir Drive Suite 400 Amherst, NY 14228 Telephone: (716) 639-2300 Toll Free:                     (800) 765-1914
Fax:                             (716) 639-2301
Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:         (800) 866-1914
Claims Reporting:    (800) 765-1914  Claims Fax:              (972) 301-4211
Workers' Compensation
Claims Reporting Employer Calls:
(800) 284-3806
Workers' Compensation
Claims Fax: (315) 734-2976

 

New England Regional Office
(Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont)

201 Edgewater Drive, Suite 295 Wakefield, Massachusetts 01880

Telephone:  (781) 224-2600
Toll Free:     (800) 695-1914
Fax:             (781) 224-2699
Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:         (800) 695-1914
Claims Reporting:    (800) 216-1420 Claims Fax:              (972) 301-4211
Workers' Compensation
Claims Reporting Employer Calls:
(800) 284-3806
Workers' Compensation
Claims Fax: (972) 301-4211

Southwestern Regional Office

(Texas)

2435 N. Central Expressway
Suite 400
Richardson, Texas 75080

Telephone:   (972) 677-6700
Toll Free:     (800) 678-8422
Fax:             (972) 677-6800
Claims Mailing Address:
PO Box 5310
Binghamton, NY 13902-9955

Claims Inquiry:       (800) 678-8422
Claims Reporting:  (800) 216-1420 Claims Fax:            (972) 301-4211
Workers' Compensation
Claims Reporting Employer Calls:
(800) 284-3806
Workers' Compensation
Claims Fax: (972) 301-4211