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by Curtis M. Pearsall, Vice President, Agents' Errors and Omissions Department As spring approaches (even in Utica), many of your customers are going to be stopping in to have you insure their toys, whether new or old. Whether that toy is an ATV, boat, or camper, insurance is needed for both liability and physical damage. When one of your customers stops in for insurance, are you going to add the exposure to the auto or homeowners policy (based on the exposure) or are you going to recommend a separate policy? In probably all circumstances, there is a premium difference and in some cases it may be substantial. The fact that there is a premium difference should imply that there is a significant difference in the coverage being afforded based on which approach you pursue. Let's take a minute and look at some of the differences. These may vary based on the carrier used, so a comparison involving your markets is needed.
From an E&O perspective, do I suggest the separate policy? Definitely! For the 16 years that I have been involved in the E&O program, the #1 cause of claims is failure to provide the proper coverage. What would happen if you insured a boat for one of your customers on a homeowners policy and they had a fuel spill loss? When the carrier denies the claim, there is the potential that your customer might bring some type of action against your agency for failure to provide the proper coverage. If you advise your customer of the significant differences between a separate policy and an endorsement and they select the endorsement, it may be okay on one condition. Document that you explained the differences and also have the customer sign a statement for your file that the differences were explained. If you don't do that, you have a potential E&O nightmare on your hands. The summer is a season to be enjoyed. Let's make it enjoyable by doing the right thing for your customers and your agency. Communiqué is published for our agent-customers for informational purposes only and is not intended to be, nor should it be relied upon as legal advice. Legal questions should be directed to your legal advisor. |