Claims for Educational Institutions

When a claim occurs at your school, you can feel secure with us! We have claims professionals who are specifically dedicated to our schools business. With more than 40 years of experience writing schools, there is a good chance that we’ve seen your situation before and can help you navigate it.

In fact, our customers have consistently given us a 97% claims satisfaction rating.*

Part of the reason our satisfaction rating is so high is because of our Four-Point Promise on claims. It is directed at assuring administrators are kept in the communication loop for the duration of the claim.

  • We explain our process to the insured school and its agent to describe our position.
  • We discuss all aspects of the claim before denying any claim.
  • We listen to pertinent information from the insured school and its agent before making any settlement offers.
  • Our legal team will inform the insured about how a case is progressing.

If you need to report a claim please visit the Customer Care center.

*2014 and 2015 Claimant Satisfaction Survey