Our claims professionals are ready to assist you 24/7/365. To report a claim, please have the following information available:

• The policy number
• The name of your independent agent
• The date and details of the incident

By Phone:
1-800-216-1420

Online:
Customer Care Center (home, auto, workers comp)

By Fax:
888-538-2018

By Mail:
Utica National Insurance Group
PO Box 6610
Utica, NY 13504-6610

If this is an Agents’ Errors and Omissions (E&O) claim, please call 800-598-8422 (800-59-UTICA). See full guidelines here.