Our claims professionals are ready to assist you 24/7/365. To report a claim, please have the following information available:

• The policy number
• The name of your independent agent
• The date and details of the incident

By Phone:
1-800-216-1420

Online:
Customer Care Center (home, auto, workers comp)

By Fax:
888-538-2018

By Mail:
P.O. Box 5310
Binghamton, NY 13902-9955

If this is an Agents’ Errors and Omissions (E&O) claim, please call 1-800-274-1914. See full guidelines here.