In our Customer Forum we provide you with real-life examples of how we're working hard to provide our customers with quality coverages and lower premiums. One way that we do this is by fighting fraud - because when someone commits insurance fraud it raises your insurance costs. Take some time to read examples of people who attempted to commit fraud and how we worked to stop them - resulting in savings for our customers.

And, because we know that understanding the complexity of an insurance policy isn't easy, we've put together some important insurance tips, again using real-life examples of losses that an insured could encounter. We've also included tips on how to avoid these problems and what alternative coverages may be available to help protect yourself.