Make a Payment Online - 2 easy ways

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Are there other ways to pay my bill?

  • Your payment may be mailed in the convenient return envelope that accompanies your statement.
  • You may opt for our convenient recurring electronic payment option. See Payment Plans/Options for more information
  • You may contact us at 800-59UTICA (800-598-8422) to make an electronic payment over the telephone between the hours of 8:00 am to 5:00 pm EST, Monday through Friday. (Please note that a $10 telephone fee will be assessed.)

Where should I mail my payment?

Our mailing address for payments is:
Utica National Insurance Group
P.O. Box 6532
Utica, NY 13504-6532

Overnight and next day delivery
payments should be sent to:

Utica National Insurance Group
Attn. Credit & Collections
180 Genesee Street
New Hartford, NY 13413

Need help?

  • Receive current billing information on your account through our secure Customer Care Center, 7 days-a-week, 24 hours-a-day. Register Now.
  • Call 800-59UTICA (800-598-8422) for our automated billing inquiry system (7 days-a-week, 24 hours-a-day) or to speak to a Customer Service Representative (Monday through Friday, 8:00 am to 5:00 pm EST).
  • Contact us via e-mail at:
    Credit_Collections@uticanational.com.