How Can We Help You Today?

If you’re here to report a claim, we hope you and your property are safe and secure.

There are two ways for policyholders to start a claim online:

  • Sign in to our online Customer Care Center and navigate to the Claims section.
  • Click Report a Claim Without Logging In if you don’t have a Customer Care Center account.

Not registered for our Customer Care Center? It’s easy! Plus, you can access updates and adjuster information on an existing claim.

Login to your account

You must login from a secure browser window (https:).

Start a claim by logging into your account

First Time? Register Now

You must login from a secure browser window (https:).
At Our Best When You Need Us Most

Contact Us

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Our claims professionals are ready to assist you 24/7/365.

To report a claim, please have the following information available:

  • The policy number
  • The name of your independent agent
  • The date and details of the incident

Online: Customer Care Center
Phone: 800-216-1420
Fax: 888-538-2018
Mail: Utica National Insurance Group, PO Box 6610, Utica, NY 13504-6610