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"How-to" Videos

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Contact Us

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Our claims professionals are ready to assist you 24/7/365.

To report a claim, please have the following information available:

  • The policy number
  • The name of your independent agent
  • The date and details of the incident

Online: Customer Care Center
Phone: 800-216-1420
Fax: 888-538-2018
Mail: Utica National Insurance Group, PO Box 6610, Utica, NY 13504-6610