jolene casatelli
Jolene M. Casatelli
Executive Vice President and Senior Claims Officer

Ms. Casatelli serves as Executive Vice President and Senior Claims Officer at Utica National.

Since joining the company as a Staff Attorney in 1999, Ms. Casatelli has received several promotions, including being named Associate Claims Attorney in 2000, Legal Bill Review Attorney in 2002, Litigation Management Supervisor in 2004, Workers Compensation Claims Director in 2005, and Director of Field Claims Operations/Workers Compensation Claims Director in 2011.

She was named Associate General Counsel in 2012, and promoted to Senior Claims Officer in 2013. She was named Vice President in 2014, Senior Vice President in 2015, and Executive Vice President in 2021.

Ms. Casatelli holds a juris doctorate from the Albany Law School of Union University. She also received a Bachelor of Arts degree in Economics, with distinction, from the University of Rochester, where she graduated magna cum laude with Phi Beta Kappa honors.