Payment Options & Instructions
Make a one-time payment
Pay your installment due, or pay in full.
Login to your account
Login to your account
Customer Care CenterImportant Note: Our third-party payment processor charges users a 2.85% payment processing fee to process Card and digital wallet payments through its platform.* Utica National does not receive any portion of this fee. ACH/bank account payments and checks are no-fee payment options.
*Processing fees will not be assessed for policyholders in California, Connecticut, Maryland, or Massachusetts.
Ways to Pay Your Utica National Bill
Pay from your bank account (ACH/EFT)
No payment processing fee.
Pay by check (mailed or at Agent's office)
No payment processing fee.
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Our mailing address is: |
Send overnight and next day payments to: |
Pay by card or digital wallet (Apple Pay, Google Pay, or PayPal)
Payment processing fee applies.*
Note: If you opt to pay by debit card, you may see a temporary $0.00 authorization on your debit card. This is used to verify your card information for future payments. It will be automatically removed from your account within 1-7 business days, but usually within 24-72 hours.
Pay over the phone
Make payments 24/7 by phone using our Interactive Voice Response (IVR) system by calling (800) 598-8422.
Make payments with a Customer Service Representative during business hours by calling (800) 598-8422.
Payment processing fee applies for card payments made over the phone.*
*Processing fees will not be assessed for policyholders in California, Connecticut, Maryland, or Massachusetts.
Understanding Payment Processing Fees
Utica National’s third-party payment processor charges users a 2.85% payment processing fee to process card and digital wallet payments electronically through its platform.*
The payment processing fee is assessed, collected and retained by the third party payment processor. Utica National does not receive any portion of the fee.
*Processing fees will not be assessed for policyholders in California, Connecticut, Maryland, or Massachusetts.
Change Your Payment Method Online
- Log in to our online Customer Care Center.
- Select Billing & Payment.
- Select Manage Payment Methods.
- Update your payment method to your preferred option.
Recurring Payments
ACH/EFT and credit/debit card payments are eligible for recurring payments.
Apple Pay, Google Pay, or PayPal are not eligible for recurring payments.
See Payment Plans/Options for more information.
Ways to Pay Your Utica National Bill
Pay from your bank account (ACH/EFT)
No payment processing fee.
Pay by check (mailed or at Agent's office)
No payment processing fee.
Our mailing address is:
Utica National Insurance Group
P.O. Box 6532
Utica, NY 13504-6532
Send overnight and next day payments to:
Utica National Insurance Group
Attn. Credit & Collections
180 Genesee Street
New Hartford, NY 13413
Pay by card or digital wallet (Apple Pay, Google Pay, or PayPal)
Payment processing fee applies.*
Note: If you opt to pay by debit card, you may see a temporary $0.00 authorization on your debit card. This is used to verify your card information for future payments. It will be automatically removed from your account within 1-7 business days, but usually within 24-72 hours.
Pay over the phone
Make payments 24/7 by phone using our Interactive Voice Response (IVR) system by calling (800) 598-8422.
Make payments with a Customer Service Representative during business hours by calling (800) 598-8422.
Payment processing fee applies for card payments made over the phone.*
*Processing fees will not be assessed for policyholders in California, Connecticut, Maryland, or Massachusetts.
Understanding Payment Processing Fees
Utica National’s third-party payment processor charges users a 2.85% payment processing fee to process card and digital wallet payments electronically through its platform.*
The payment processing fee is assessed, collected and retained by the third party payment processor. Utica National does not receive any portion of the fee.
*Processing fees will not be assessed for policyholders in California, Connecticut, Maryland, or Massachusetts.
Change Your Payment Method Online
- Log in to our online Customer Care Center.
- Select Billing & Payment.
- Select Manage Payment Methods.
- Update your payment method to your preferred option.
Recurring Payments
ACH/EFT and credit/debit card payments are eligible for recurring payments.
Apple Pay, Google Pay, or PayPal are not eligible for recurring payments.
See Payment Plans/Options for more information.