Utica National's claims team is ready to help our policyholders impacted by the Western New York snowstorm.

In the wake of the snowstorm in Western New York, our claims team is here for you and ready to help.

While we hope that any loss you've suffered is minimal, and that you and your loved ones are safe, you can report a claim to us 24 hours a day, 7 days a week:
     • By phone – toll-free at 1-800-216-1420
     • On the Web – through your Customer Care Center at www.UticaCustomerCare.com
     • On your mobile device – using Utica National's Mobile AdvantEDGE app

With Utica National, you'll get fast, friendly and responsive claims service when you need it most. Thank you for relying on us to protect what's important to you.

Western New York homeowners policyholders: If you have been impacted by the recent snowstorms, you may be eligible for reimbursement of costs associated with removing snow from your roof. Please review our Homeowners Assistance Program information.

 

Great news! If you're a Utica customer, you can now do even more online with expanded capabilities in our Customer Care Center.

Manage my Account/Policy
Forgot Password
First Time? Register Now

If you are having problems logging in, e-mail our Help Desk or call 800-289-3375, Monday - Friday, 7:00am to 5:00pm (EST)

 

  • Make a payment
  • File a claim
  • Change your private personal auto policy
  • Print ID Cards
  • Find out what it’ll cost to add that new vehicle or driver to your private passenger auto policy

Insurance for individuals
& families

 

With 20 ways to save, you can't afford not to check out our coverages for:

 

Personal Lines

 

Learn more about our credits and discounts, and how you can save $$ with Utica. 


Create your home inventory

Institute for Business and Home SafetyMake claim settlement easier and faster with an accurate home inventory. Take time today to inventory your home with Know Your Stuff® - Home Inventory, the Utica National Insurance Group's free online home inventory software. It's quick and easy. Also comes as an app for your iPhone or Android device.


Insurance for businesses


Big or small, we have the coverages you need to protect your employees and your property. Here are just a few types of businesses we insure:

 

Commercial Lines

 

And be sure to check out our safety and loss prevention materials.


Special Coverages

 



Agent Portal

All the tools and resources you need to grow your book of business

@your.service Agent Log In

Forgot Password

If you are having problems logging in, e-mail our Help Desk or call 800-289-3375, Monday - Friday, 7:00am to 5:00pm (EST)

 


Safety Solutions

With years of experience in protecting the assets of a wide variety of industries, our Safety & Loss Prevention expert safety advisors provide the perfect complement to a quality insurance program. Working together, we can better protect your property, employees and customers.


Check out our new Safety & Loss Prevention Websites

General Risk Management Site

Take Utica National with you wherever you go

Our free mobile application puts Utica National right at your fingertips wherever you are. To download our mobile App, scan this QR code with your smart phone or click right on it. Read more >

Get our Mobile App